Hotel in Kuala Lumpur

Crystal Crown Hotel Petaling Jaya

7.2/10 Good | 367 Reviews
3.5-star hotel
Crystal Crown Hotel Petaling Jaya

No. 12 Lorong Utara A Off Jalan Utara | Kuala Lumpur, 46000, MY View Map

7.2 Good 367 Reviews View Map
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Rooms

No booking fees and the full price before you book

Select dates to see prices

Superior Double Room

248 ft²

City viewLandmark viewBath or Shower

Crown Floor Deluxe

280 ft²

City viewLandmark viewBath or Shower

Junior Suite

560 ft²

City viewLandmark viewBath or Shower

Crown Floor Junior Suite

560 ft²

City viewLandmark viewBath or Shower

Crown Floor Superior Room

248 ft²

City viewLandmark viewBath or Shower

Superior Twin Room

248 ft²

City viewLandmark viewBath or Shower

Deluxe Room

280 ft²

City viewLandmark viewBath or Shower

Deluxe Double Room

26 m²

Landmark viewQuiet street viewTea/Coffee maker

Crystal Crown Hotel Petaling Jaya at a glance

Location, travel times, listing details and guest feedback

Crystal Crown Hotel Petaling Jaya is in Seksyen 12 at No. 12 Lorong Utara A Off Jalan Utara. Kuala Lumpur International Airport (KUL) is about an hour away by car without traffic. Taman Jaya light-rail station is an easy walk, and City University Malaysia is under half an hour away on foot. Rooms with two single beds or a queen bed and a single bed are available.

What guests say

Summary of recent guest reviews

Spacious rooms and strong water pressure get specific praise, and several guests like the hotel’s food. Some also praise the breakfast spread and the staff’s help with room requests.

Often praised

  • Prompt service
  • Convenient location

Quick facts

Airport
Kuala Lumpur International Airport (KUL): 57.7 km by road, about 62 min by car without traffic (route computed 31 Oct 2026)
Station nearby
Taman Jaya (light-rail station): 1.2 km, about 15 min walk (route computed 31 Oct 2026)
City University Malaysia
1.3 km, about 18 min walk (route computed 31 Oct 2026)
Museum of Asian Art
1.7 km by road, about 4 min by car without traffic (route computed 31 Oct 2026)
City centre
9.7 km by road, about 15 min by car without traffic (route computed 31 Oct 2026)

Overview

Highlights, description and the facilities guests use most.

  • Front desk [24-hour]
  • Airport transfer
  • Great for activities
  • Located in heart of Kuala Lumpur

About Crystal Crown Hotel Petaling Jaya

At Crystal Crown Hotel, PJ, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.

Discover the wonders of Kuala Lumpur with ease by utilizing the services provided by taxi and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.

Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Crystal Crown Hotel, PJ. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Crystal Crown Hotel, PJ.

For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience.

A few chosen rooms are equipped with daily newspaper and television to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water and mini bar. Crystal Crown Hotel, PJ offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations.

A delightful breakfast is the perfect way to begin your day, and at Crystal Crown Hotel, PJ, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

At Crystal Crown Hotel, PJ, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers. At Crystal Crown Hotel, PJ, guests can take pleasure in the delightful recreational amenities provided for their entertainment.

Conclude your days in complete tranquility by paying a visit to massage, hot tub, steam room, spa and sauna for ultimate relaxation. At Crystal Crown Hotel, PJ, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Top Amenities

  • Pool
  • Spa
  • Parking
  • Free Wi-Fi
  • Fitness center
  • Restaurant
  • Bar
  • Airport shuttle

Location

No. 12 Lorong Utara A Off Jalan Utara | Kuala Lumpur, 46000, MY

View Map© Mapbox © OpenStreetMap

Top attractions

8
  • 1Petronas Twin TowersLandmark · about 25 min drive9.3 km
  • 2Kuala Lumpur City Centre KLCCNeighbourhood · about 25 min drive9.3 km
  • 3Sunway LagoonAttraction · about 15 min drive6.0 km
  • 4National Mosque of MalaysiaLandmark · about 15 min drive6.5 km
  • 5Merdeka SquareLandmark · about 20 min drive7.1 km
Show More
  • 6Petaling StreetFamous street · about 20 min drive7.1 km
  • 7Sultan Abdul Samad BuildingHistoric site · about 20 min drive7.1 km
  • 8Chinatown Kuala LumpurNeighbourhood · about 20 min drive7.2 km

Nearby

8
  • 9KL Central Park - The Lake GardensLake / river · about 10 min drive3.7 km
  • 10Thean Hou TempleLandmark · about 15 min drive5.1 km
  • 11Perdana Botanical GardenAttraction · about 15 min drive5.9 km
  • 12Parliament HouseHistoric site · about 15 min drive6.0 km
  • 13KL Bird ParkAttraction · about 15 min drive6.2 km
Show More
  • 14National MonumentLandmark · about 15 min drive6.3 km
  • 15Istana Negara Malaysia PalaceHistoric site · about 15 min drive6.5 km
  • 16Central Market aka Pasar SeniShopping · about 20 min drive7.0 km

Getting around

1
  • 17Kuala Lumpur International Airport (KUL)Airport · about 60 min drive41 km

Stadiums & venues

3
  • 18Pavilion Kuala LumpurStadium / arena · about 25 min drive8.9 km
  • 19Stadium NegaraStadium / arena · about 20 min drive7.4 km
  • 20Putra World Trade CentreVenue · about 20 min drive8.4 km

View Map

Services & Facilities

99 amenities in 15 categories.

Accessibility

5 items
  • On-site accessible restaurants/lounges
  • Facilities for disabled guests available
  • Accessible rooms through interior corridor available
  • Wheelchair accessible
  • Lever handles on door available

Activities & Things to do

1 item
  • Nightclub/DJ

Fitness Activities

1 item
  • Fitness center

Food & Drinks

9 items
  • Individually-wrapped food options
  • Bar
  • Restaurant(s)
  • Coffee shop
  • Food delivery
  • Restaurant (special diets available)
View All 9
  • Snack bar
  • Alternative meal arrangement
  • Happy Hour

General

7 items
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Non-smoking property
  • Private check-in/check-out
  • Air conditioning in public area
View All 7
  • Non-Smoking Rooms Available

Kid Friendly

1 item
  • Kid-friendly dining
Show 9 more categories

Languages spoken

3 items
  • English
  • Chinese [Mandarin]
  • Malay

Media & Technology

3 items
  • TV & Movies/Shows
  • Mobile app for room service
  • Free Wi-Fi

Room Amenities

35 items
  • Cleaning products available
  • Room service available
  • Window
  • Clothes drying rack
  • Room Service
  • Safety Deposit Box
View All 35
  • Closet
  • Complimentary drinking water
  • Fold-up bed available
  • Air Conditioning
  • Slippers
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Buzzer/Wireless Intercom
  • Refrigerator
  • Bathrobes
  • Room towels provided
  • Kitchen
  • Room windows that open
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Soundproof rooms available
  • Mini bar
  • Extra long bed
  • Ironing amenities
  • Telephone
  • Trash cans
  • Kitchenware
  • Blackout curtains
  • Toiletries provided
  • Family Rooms
  • Socket near the bed
  • Sleep comfort items

Security

3 items
  • CCTV security in common areas
  • Safety chain and/or latch on doors available
  • 24-hour security

Services and Conveniences

17 items
  • Luggage storage & lockers
  • Daily Housekeeping
  • Currency exchange service
  • Wake up call
  • Cashless payment available
  • Xerox/fax in business center
View All 17
  • Concierge services
  • Massage services
  • Bicycle parking
  • Gift/souvenir shop
  • Designated Smoking Area
  • Invoices
  • Doorman
  • Spa services
  • Laundry services
  • Desk/workspace available
  • Convenience Store

Swimming & Soaking

3 items
  • Hot tub/Whirlpool
  • Outdoor pool
  • Spa/sauna

Transportation

7 items
  • Airport Shuttle
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Parking Available
  • Taxi service
  • Shuttle service
View All 7
  • Car rental available

Health Services

3 items
  • First aid kit available
  • Access to health care professionals
  • Temperature check for guests and staff

Business facilities

1 item
  • Meeting/Banquet Facilities

Policies

Check-in, check-out and house rules.

  • Check-in
    14:00
  • Check-out
    12:00
  • Front desk [24-hour]
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children from 1 year old to 3 years old stay for free when using an available cot. People 7 years old and over stay for MYR 85 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

FAQs about Crystal Crown Hotel Petaling Jaya

How long is the drive from Kuala Lumpur International Airport to the hotel?
The drive from Kuala Lumpur International Airport takes about an hour without traffic. Kuala Lumpur city centre is around a quarter of an hour away by car without traffic.
What can I reach on foot from City University Malaysia?
City University Malaysia is under half an hour away on foot. The Museum of Asian Art is a short drive from the hotel.
Which bed setups does Crystal Crown Hotel Petaling Jaya have for families or groups?
Some rooms have two single beds. Others have a queen bed and a single bed.
What can I find in the rooms near Kuala Lumpur?
Every room has a fridge and a desk. Rooms also have a coffee maker or kettle.
What do guests like about Crystal Crown Hotel Petaling Jaya?
Guests mention that the rooms have pleasant views. Several also praise the food, with one calling the lunch fantastic.
What are the check-in and check-out times at Crystal Crown Hotel Petaling Jaya?
Check-in is from 14:00 and check-out is until 12:00.
Which facilities does Crystal Crown Hotel Petaling Jaya have?
Facilities include swimming pool, spa, airport shuttle, fitness centre, kitchen and restaurant.
Is there a fitness centre or gym?
Yes, there is a fitness centre on site.
Is there a swimming pool?
Yes, there is a swimming pool.
Is parking available?
Yes, parking is available (charges may apply).
Is there a restaurant or bar?
Yes, there is a restaurant and a bar.
Does Crystal Crown Hotel Petaling Jaya offer business services?
Yes, it offers a business centre and meeting rooms.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

7.2 /10
Good
Based on 367 Reviews
F
Faiziah
Family with young children · Jan 2, 2024
3.0

The room wasn't ready at 3.30pm, and the key was faulty , and i had to ask the staff to open the door many times since it's faulty. I requested a replacement 3 x and was promised a replacement, but it did not materialise. All i get is an insincere appology. Staff is courteous but unable to keep prom

V
Vijay
Family with young children · Jan 15, 2024
5.0

Parking fees

M
Mohd
Couple · Jan 19, 2024
6.0

The air condition is so cool

D
dreams
Couple · Jan 28, 2024
7.0

The distance to UMSC is less than a 10 min drive. Relatively cosy room. I like the non-carpeted floor.

View All Reviews
A
Asfin
Business Traveler · Jan 28, 2024
10.0

a hotel room tidu and clean

F
Firdaus
Family with young children · Feb 3, 2024
10.0

Ok

H
Heng
Group Traveler · Feb 6, 2024
4.0

Reception validated my touch & go card during check out. When i tap is was not validated and got charge. During check-in my first room, card access cant open. Went down to reception, they change another rm for me but it was a sharing bed which i had book for double bed. Change again thirth room is

S
SoCalKurt
Solo Traveler · Feb 16, 2024
9.0

I travel to Petaling Jaya annually and I always stay at the Crystal Crown PJ. It is right next door to the customer, is centrally located to everything I need, rooms are always clean and breakfast and restaurants are excellent.

W
Woan
Couple · Feb 27, 2024
8.0

Clean and comfy

A
Ahmad
Family with young children · Mar 5, 2024
4.0

Staf hotel change my book other room not same with my book,realy dispointed,when arrive after cek in take key room and take lift when want open the room key card not functional and again must go to reception.NOT RESPONSIBLE THAT STAF.Not cek wheter the card CANT open the room.I realy tired

A
Anoushka
Group Traveler · Mar 5, 2024
5.0

The coffee shop took one hour to bring 3 simple dishes. Very mediocre food. I stayed in room 1505 and didn’t have wifi throughout my trip inspite of making many complaints. I had to work from the lobby where the wifi was bad too. Room was dusty and there was hair on the bed. Housekeeping had not lef

S
Sean
Business Traveler · Mar 11, 2024
9.0

Good Value for Money. Decent hotel much better than most private condo airbnbs. Here you get what you pay for and you can expect a certain level of service, cleanliness, privacy and security.

J
Jp
Family with young children · Mar 21, 2024
3.0

Water very low very difficult to shower ? ?

R
Ravin A.
Couple · Mar 25, 2024
9.0

We booked this hotel because there was a wedding to attend in the Crystal Ballroom. Location, parking and the whole experience was nice. Room was comfortable and shower was nice and hot. It's nice that the Air-cond is manual control which enables us to switch it off or adjust the temperature accordi

G
Govinden
Family with young children · Mar 28, 2024
10.0

the atmosphere and all the staff are the most hard worker to help us in any issue

S
Saiful
Solo Traveler · Apr 2, 2024
9.0

The breakfast was exceptionally delightful.

N
Norfareza
Business Traveler · Apr 8, 2024
10.0

The location is good. The room for junior suite is spacious. The view is beautiful.

J
Jason
Solo Traveler · Apr 28, 2024
8.0

this hotel may be old, but the location and facilities are excellent for its price.

L
Laumh
Couple · Apr 28, 2024
8.0

Breakfast was good. Had a good range of food.

M
Mohanraj
Family with young children · Apr 29, 2024
8.0

The location is prime in the heart of Petaling Jaya. The staffs were well trained and very courteous with their guests. Room service provided daily, and rooms were clean and comfortable.

D
Dev
Business Traveler · May 5, 2024
8.0

n/a

S
Shaharil
Family with young children · May 5, 2024
5.0

Foodis like then excellent

D
Daya
Family with young children · May 6, 2024
9.0

bfast is good

T
T
Family with young children · May 22, 2024
7.0

Air conditioner not working well

A
Adibah
Solo Traveler · May 23, 2024
2.0

Foods are superb

R
Rosli
Business Traveler · May 26, 2024
4.0

Breakfast menu offer was disappointed

M
Mohamad
Business Traveler · May 29, 2024
5.0

Breakfast..

N
Norhasniza
Family with young children · May 31, 2024
6.0

All food taste so delicious

A
AHMAD F.
Couple · Jun 1, 2024
5.0

Breakfast spread is good

L
Lim
Family with young children · Jun 1, 2024
3.0

Breakfast ok .

Things to do in Kuala Lumpur

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Crystal Crown Hotel Petaling Jaya

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Kuala Lumpur

7.2/10 Good · 367 Reviews
Crystal Crown Hotel Petaling Jaya, Kuala Lumpur