Hotel in Kuala Lumpur

Shangri-La Kuala Lumpur

8.9/10 V. good | 1863 Reviews
5-star hotel
Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail | Kuala Lumpur, 50250, MY View Map

8.9 V. good 1863 Reviews View Map
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Rooms

No booking fees and the full price before you book

Select dates to see prices

In every room: Air conditioning · Flat-screen TV · Bath or Shower · Coffee/tea machine

Horizon Club Executive King Room

420 ft²

City viewGarden viewAccessible bath/shower

Premier Selection Suite

862 ft²

City viewGarden viewAccessible bath/shower

Executive King Room

420 ft²

City viewGarden viewAccessible bath/shower

Staycation Offer - Deluxe King Room

399 ft²

Garden viewPool view

Family Premier Suite

862 ft²

City viewAccessible bath/showerExecutive Lounge Access

Executive Twin Room

420 ft²

City viewGarden viewAccessible bath/shower

Deluxe King Room

399 ft²

Garden viewPool viewWindow

Essential Stay Package – Executive King

420 ft²

City viewGarden viewRefrigerator

Shangri-La Kuala Lumpur at a glance

Location, travel times, listing details and guest feedback

Shangri-La Kuala Lumpur is at 11 Jalan Sultan Ismail in Kuala Lumpur. Sultan Abdul Aziz Shah International Airport is the nearest airport, under an hour away by car without traffic. Kuala Lumpur International Airport is the main airport with more flights, about an hour away by car without traffic; Bukit Nanas subway station is a short walk away. Kuala Lumpur Tower, KLCC Park and Universiti Kuala Lumpur are easy walks, and rooms with two single beds have a twin-bed setup.

What guests say

Summary of recent guest reviews

The Horizon Club team receives particular praise for its attentive service. Guests also like the breakfast buffet’s broad choice of dishes.

Often praised

  • KLCC within walking distance
  • Poolside loungers
  • Spacious rooms
  • Several on-site restaurants

Good to know

  • The hotel can be busy during conferences and meal periods.

Quick facts

Nearest airport
Sultan Abdul Aziz Shah International Airport (SZB): 27.2 km by road, about 43 min by car without traffic (route computed 31 Oct 2026)
Main airport
Kuala Lumpur International Airport (KUL): 68.6 km by road, about 76 min by car without traffic (route computed 31 Oct 2026)
Station nearby
Bukit Nanas (subway station): 0.6 km, about 8 min walk (route computed 31 Oct 2026)
Kuala Lumpur Tower
1.0 km, about 14 min walk (route computed 31 Oct 2026)
KLCC Park
1.0 km, about 15 min walk (route computed 31 Oct 2026)
Universiti Kuala Lumpur
1.0 km, about 15 min walk (route computed 31 Oct 2026)

Overview

Highlights, description and the facilities guests use most.

  • Front desk [24-hour]
  • Airport transfer
  • Great for activities
  • Located in heart of Kuala Lumpur

About Shangri-La Kuala Lumpur

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property.

Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges.

Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom.

Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage.

The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge.

Top Amenities

  • Pool
  • Parking
  • Free Wi-Fi
  • Fitness center
  • Restaurant
  • Bar
  • Airport shuttle

Location

11 Jalan Sultan Ismail | Kuala Lumpur, 50250, MY

View Map© Mapbox © OpenStreetMap

Top attractions

8
  • 1Petronas Twin TowersLandmark · about 10 min walk0.7 km
  • 2Kuala Lumpur City Centre KLCCNeighbourhood · about 10 min walk0.8 km
  • 3Menara Kuala LumpurLandmark · about 5 min walk0.3 km
  • 4Chinatown Kuala LumpurNeighbourhood · about 4 min drive1.4 km
  • 5Sultan Abdul Samad BuildingLandmark · about 4 min drive1.5 km
Show More
  • 6Merdeka SquareLandmark · about 4 min drive1.5 km
  • 7Petaling StreetFamous street · about 4 min drive1.5 km
  • 8National Mosque of MalaysiaLandmark · about 5 min drive2.1 km

Nearby

8
  • 9KL Forest Eco ParkAttraction · about 10 min walk0.6 km
  • 10Aquaria KLCCAttraction · about 10 min walk0.8 km
  • 11Petrosains, The Discovery CentreAttraction · about 10 min walk0.8 km
  • 12Central Market aka Pasar SeniShopping · about 4 min drive1.6 km
  • 13Kuala Lumpur Bird ParkPark · about 6 min drive2.3 km
Show More
  • 14Istana Negara Malaysia PalaceHistoric site · about 6 min drive2.5 km
  • 15National MonumentLandmark · about 7 min drive2.6 km
  • 16Perdana Botanical GardenAttraction · about 7 min drive2.7 km

Getting around

4
  • 20Kuala Lumpur International Airport (KUL)Airport · about 65 min drive45 km
  • 17Sultan Street StationTrain station · about 15 min walk0.8 km
  • 18Bukit Bintang Monorail StationTrain station · about 15 min walk1.0 km
  • 19Pudu Sentral Bus TerminalTrain station · about 20 min walk1.1 km

Stadiums & venues

3
  • 21Pavilion Kuala LumpurStadium / arena · about 15 min walk0.9 km
  • 22Stadium NegaraStadium / arena · about 4 min drive1.5 km
  • 23Putra World Trade CentreVenue · about 5 min drive2.0 km

View Map

Services & Facilities

78 amenities in 14 categories.

Accessibility

2 items
  • Facilities for disabled guests available
  • Wheelchair accessible

Fitness Activities

2 items
  • Fitness center
  • Yoga room

Food & Drinks

7 items
  • Individually-wrapped food options
  • Bar
  • Restaurant(s)
  • Coffee shop
  • Food delivery
  • Restaurant (special diets available)
View All 7
  • Poolside bar

General

5 items
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Non-smoking property
  • Private check-in/check-out

Kid Friendly

1 item
  • Kids' pool

Languages spoken

6 items
  • Tamil
  • English
  • Chinese [Mandarin]
  • Hindi
  • Chinese [Cantonese]
  • Malay
Show 8 more categories

Media & Technology

3 items
  • Free Internet Access
  • TV & Movies/Shows
  • Free Wi-Fi

Outdoor Recreation

1 item
  • Garden

Room Amenities

22 items
  • Room Service
  • Safety Deposit Box
  • Closet
  • Complimentary drinking water
  • Air Conditioning
  • Slippers
View All 22
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Bathrobes
  • Carpeting
  • Kitchen
  • Mirror
  • High floors
  • Smoke alarms
  • Mini bar
  • Ironing amenities
  • Telephone
  • Sofa
  • Alarm clock
  • Family Rooms
  • Phone in bathroom

Security

1 item
  • 24-hour security

Services and Conveniences

16 items
  • Luggage storage & lockers
  • Hair/Beauty Salon
  • Daily Housekeeping
  • Currency exchange service
  • Wake up call
  • Ticket services
View All 16
  • Concierge services
  • Massage services
  • Gift/souvenir shop
  • Designated Smoking Area
  • Doorman
  • Spa services
  • Laundry services
  • Convenience Store
  • Shops on site
  • Tour services

Swimming & Soaking

3 items
  • Hot tub/Whirlpool
  • Outdoor pool
  • Spa/sauna

Transportation

7 items
  • Airport Shuttle
  • Free Parking
  • Valet parking (charges may apply)
  • Taxi service
  • On-site parking
  • Shuttle service
View All 7
  • Car rental available

Health Services

2 items
  • First aid kit available
  • Temperature check for guests and staff

Policies

Check-in, check-out and house rules.

  • Check-in
    14:00
  • Check-out
    12:00
  • Front desk [24-hour]

FAQs about Shangri-La Kuala Lumpur

What can I walk to from Kuala Lumpur Tower near the hotel?
KLCC Park and Universiti Kuala Lumpur are also easy walks. Jalan Alor - Night Market takes a longer walk, under half an hour.
What bed setup can families or groups find at Shangri-La Kuala Lumpur?
Rooms with two single beds have a twin-bed setup. Bukit Nanas subway station is a short walk from the hotel.
What can I use in my room in Kuala Lumpur?
Every room has a coffee maker or kettle. Each room also has a desk.
What do guests like most about Shangri-La Kuala Lumpur?
Guests often like the friendly, helpful staff and the central location. Many guests also praise the spacious, clean rooms and the breakfast buffet’s wide choice.
What are the check-in and check-out times at Shangri-La Kuala Lumpur?
Check-in is from 14:00 and check-out is until 12:00.
What is there to see near Shangri-La Kuala Lumpur?
Places nearby include Menara KL Tower, Petronas Twin Towers and Sultan Street Station.
Which facilities does Shangri-La Kuala Lumpur have?
Facilities include swimming pool, free parking, airport shuttle, fitness centre, kitchen and restaurant.
Is there a fitness centre or gym?
Yes, there is a fitness centre on site.
Is there a swimming pool?
Yes, there is a swimming pool.
Is parking available?
Yes, free parking is available.
Is there a restaurant or bar?
Yes, there is a restaurant and a bar.

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Shangri-La Kuala Lumpur

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Kuala Lumpur

8.9/10 V. good · 1863 Reviews
Shangri-La Kuala Lumpur