SKY Suites @ KLCC Kuala Lumpur

Poor
Traveller Type: family with young children
  : The only positive thing about the stay is the location in central KL.
  : Booked this place for my parents' anniversary and had high expectations but lo and behold it was such a disappointment.1. Overbooking was a problem and was requested to change rooms even though had booked it 2-3 weeks in advanced. We were requested to change rooms when we checked in. You have a family with you and you're there to spend time with them but then are asked to change rooms in the midst of your stay... How would you feel? It's not our fault for you not having a competent system in place!2. FALSE advertising! It advertises rooms to have microwave, dishwasher but NOPE! Didn't have any of them. 3. No hot water! The water heater was not working.4. Basic room amenities like dish washing liquid, hand soap and even spoons were not available! Booked for 5 but the basic hygiene items were only available for 4.5. Cleanliness and maintenance of the apartment is abysmal. That word itself is an understatement. The cushions are so dirty because they are white and stained. Under the sofa cushions there's leftover foods, table condition with scratches, doors for the washing machinenot being able to close properly and was made into a “storage” room. It's sad. The front desk is in horrible condition even if it's 'new' with metal fittings already loose and poses a danger to the public.6. It's a poor made quality building. Supposed to be new but the condition looks so horrible! Metal fittings loose, cupboards are loose, no connecting parking space with parts of building still under construction. I don’t understand how it could be rented out to the public!Overall I'd give my stay here 2/5. Even that is generous in my opinion. So disappointed after paying so much! The price is not worth the stay. There are other places with better conditions and pricing nearby. Stay Away!

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: group

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children