Citadines Connect Bertam Georgetown Penang

3-star hotel

428 Jalan Penang Georgetown | Penang, 10000, MY View Map

9.0 Superb 78 Reviews View Map

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Rooms

No booking fees and the full price before you book

Select dates to see prices

In every room: Air conditioning · Free Wifi · Flat-screen TV · Safety/security feature

Two-Bedroom Apartment

431 ft²

City viewRoom with viewEntire unit located on ground floor

Studio Premier Suite

345 ft²

City viewRoom with viewSofa bed

Studio Premier

270 ft²

City viewRoom with viewBlackout curtains

Studio Twin Skylight

216 ft²

No viewBathroom phoneBlackout curtains

Studio Premier Twin

270 ft²

City viewRoom with viewBlackout curtains

Premier Double Room

388 ft²

City viewRoom with viewBlackout curtains

Citadines Connect Bertam Georgetown Penang at a glance

Location, travel times, listing details and guest feedback

Citadines Connect Bertam Georgetown Penang is at 428 Jalan Penang Georgetown in Central George Town. The nearest airport is Penang International Airport, around half an hour away by car without traffic. The Penang Islamic Museum, Sun Yat Sen Museum Penang, Cheong Fatt Tze Mansion and Camera Museum are under half an hour away on foot. Rooms with two single beds or two king beds include a coffee maker or kettle and a desk.

What guests say

Summary of recent guest reviews

A historic Georgetown building combines modern interiors with a breakfast spread guests praise for fresh juice, changing choices and sparkling wine. Guests also like the central location for local food and shopping.

Often praised

In-room water purifier
Barista coffee and local cookies
Quick check-in
Comfortable room design

Good to know

Rooms facing the main road can hear traffic, including at night.
The rooftop pool area is small.
There is no designated hotel parking; nearby car parks and street parking are options.

Quick facts

Airport: Penang International Airport (PEN): 19.1 km by road, about 31 min by car without traffic (route computed 31 Oct 2026)
Penang Islamic Museum: 1.4 km, about 17 min walk (route computed 31 Oct 2026)
Sun Yat Sen Museum Penang: 1.4 km, about 17 min walk (route computed 31 Oct 2026)
Cheong Fatt Tze Mansion: 1.3 km, about 17 min walk (route computed 31 Oct 2026)

Overview

Highlights, description and the facilities guests use most.

Front desk [24-hour]
Great for activities
Located in heart of Penang
Excellent room comfort & quality

About Citadines Connect Bertam Georgetown Penang

Citadines Connect Bertam Georgetown Penang offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.

During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.

Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Citadines Connect Bertam Georgetown Penang, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.

Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, instant coffee and instant tea is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and towels, ensuring a comfortable stay for guests.

Begin your day with a scrumptious on-site breakfast available each morning at Citadines Connect Bertam Georgetown Penang. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Citadines Connect Bertam Georgetown Penang provides a superb assortment of leisure amenities for guests to enjoy.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Top Amenities

Pool
Free Wi-Fi
Fitness center
Restaurant
Pet-friendly

Location

428 Jalan Penang Georgetown | Penang, 10000, MY

View Map© Mapbox © OpenStreetMap

Top attractions

1Penang HillLandmark · about 15 min drive5.6 km
2Kek Lok Si TempleLandmark · about 15 min drive6.2 km

Getting around

3Penang International Airport (PEN)Airport · about 35 min drive14 km

View Map

Services & Facilities

53 amenities in 10 categories.

Fitness Activities

1 item

Fitness center

Food & Drinks

4 items

Individually-wrapped food options
Restaurant(s)
Coffee shop
Food delivery

General

6 items

24-Hour Front Desk
Elevator
Non-smoking property
Pets allowed (charges may apply)
Air conditioning in public area
Non-Smoking Rooms Available

Kid Friendly

1 item

Kid-friendly dining

Languages spoken

3 items

English
Chinese [Mandarin]
Malay

Media & Technology

2 items

TV & Movies/Shows
Free Wi-Fi

Show 4 more categories (36 amenities)

Room Amenities

20 items

Safety Deposit Box
Air Conditioning
Slippers
Scale
Hair dryer
Shower

View All 20

Coffee/tea maker
Room towels provided
Mirror
Smoke alarms
Fire extinguishers
Soundproof rooms available
Mini bar
Ironing amenities
Trash cans
Carbon monoxide detector
Family Rooms
Linens
Fireplace
Socket near the bed

Security

3 items

CCTV security in common areas
Safety chain and/or latch on doors available
24-hour security

Services and Conveniences

11 items

Luggage storage & lockers
Daily Housekeeping
Wake up call
Cashless payment available
Concierge services
Gift/souvenir shop

View All 11

Invoices
Doorman
Desk/workspace available
Convenience Store
Shops on site

Swimming & Soaking

2 items

Pool with view
Outdoor pool

Policies

Check-in, check-out and house rules.

Check-in

15:00
Check-out

12:00
Front desk [24-hour]

FAQs about Citadines Connect Bertam Georgetown Penang

How do I get from Penang International Airport to the hotel?

Penang International Airport is around half an hour away by car. The drive time applies without traffic.

Which places can I visit on foot near the Penang Islamic Museum?

The Sun Yat Sen Museum Penang and Camera Museum are also a longer walk away. Cheong Fatt Tze Mansion is another nearby place to visit on foot.

What bed setups does Citadines Connect Bertam Georgetown Penang have for families or groups?

Rooms with two single beds are available. Rooms with two king beds are another option.

What can I use in the rooms at Penang?

Every room has a coffee maker or kettle. Rooms also include a desk.

What do guests like most about Citadines Connect Bertam Georgetown Penang?

Guests mention the in-room water purifier as a handy touch, and praise the barista coffee and local cookies in the lounge. Several also say check-in is quick, with reception staff helping them get settled.

What are the check-in and check-out times at Citadines Connect Bertam Georgetown Penang?

Check-in is from 15:00 and check-out is until 12:00.

Which facilities does Citadines Connect Bertam Georgetown Penang have?

Facilities include swimming pool, fitness centre, restaurant, bar, free Wi-Fi and pet-friendly rooms.

Is there a fitness centre or gym?

Yes, there is a fitness centre on site.

Is there a swimming pool?

Yes, there is a swimming pool.

Is there a restaurant or bar?

Yes, there is a restaurant and a bar.

Are pets allowed?

Yes, pets are allowed (charges may apply).