Holiday Inn & Suites Penang Prai By IHG

4-star hotel

Jalan Juru Sentral | Penang, 14000, MY View Map

8.8 V. good 49 Reviews View Map

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Rooms

No booking fees and the full price before you book

Select dates to see prices

In every room: Air conditioning · Flat-screen TV · Coffee/tea machine · Desk

Standard King Room

280 ft²

City viewBath or ShowerMini bar

1 King Premium Accessible

City viewFree WifiAccessible room

Twin Suite with Kitchenette

442 ft²

City viewBath or ShowerKitchenette

King Suite with Kitchenette

442 ft²

City viewBath or ShowerKitchenette

Premium King Room

345 ft²

City viewLowered view port in doorBath or Shower

Two-Bedroom Suite with Kitchenette

1475 ft²

City viewBath or ShowerKitchenette

King Suite

442 ft²

City viewBath or ShowerKitchenette

Premium Room

345 ft²

Bath or ShowerSoundproofingBidet

Key facts

Property type: 4-star hotel
Address: Jalan Juru Sentral | Penang, 14000, MY
Nearest airport: Penang International Airport · 18 km (straight line)
Check-in / check-out: 15:00 / 12:00
Top facilities: Swimming pool, Fitness centre, Restaurant, Bar, Free Wi-Fi
Rooms: 339
Guest score: 8.8/10 from 49 reviews

Overview

Highlights, description and the facilities guests use most.

Front desk [24-hour]
Great for activities
Located in heart of Penang
Excellent room comfort & quality

About Holiday Inn & Suites Penang Prai By IHG

Experience an abundance of unparalleled facilities and features at Holiday Inn & Suites Penang Prai By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Penang becomes even more accessible through the taxi and shuttle amenities provided at the hotel.

Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours.

At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Holiday Inn & Suites Penang Prai By IHG with convenient amenities like 24-hour room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.

At Holiday Inn & Suites Penang Prai By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. A few accommodations within Holiday Inn & Suites Penang Prai By IHG offer unique design elements such as a separate living room.

Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests.

Begin your day with a scrumptious on-site breakfast available each morning at Holiday Inn & Suites Penang Prai By IHG.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.

Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Top Amenities

Pool
Parking
Free Wi-Fi
Fitness center
Restaurant
Bar

Location

Jalan Juru Sentral | Penang, 14000, MY

View Map© Mapbox © OpenStreetMap

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Services & Facilities

77 amenities in 15 categories.

Accessibility

3 items

On-site accessible restaurants/lounges
Facilities for disabled guests available
Wheelchair accessible

Fitness Activities

2 items

Fitness center
Yoga room

Food & Drinks

5 items

Individually-wrapped food options
Bar
Restaurant(s)
Food delivery
Alternative meal arrangement

General

8 items

24-Hour Front Desk
Elevator
Non-smoking property
Private check-in/check-out
Air conditioning in public area
Seating area

View All 8

Exterior Corridor
Non-Smoking Rooms Available

Kid Friendly

2 items

Kid-friendly dining
Kids' pool

Languages spoken

5 items

Tamil
English
Chinese [Mandarin]
Indonesian
Malay

Show 9 more categories (52 amenities)

Media & Technology

2 items

TV & Movies/Shows
Free Wi-Fi

Outdoor Recreation

2 items

Garden
Golf Course

Room Amenities

26 items

Cleaning products available
Window
Room Service
Safety Deposit Box
Closet
Complimentary drinking water

View All 26

Air Conditioning
Slippers
Hair dryer
Coffee/tea maker
Buzzer/Wireless Intercom
Walk-in shower
Bathrobes
Mirror
Smoke alarms
Fire extinguishers
Soundproof rooms available
Ironing amenities
Telephone
Alarm clock
Kitchenware
Blackout curtains
Toiletries provided
Family Rooms
Socket near the bed
Allergy-free rooms available

Security

3 items

CCTV security in common areas
Safety chain and/or latch on doors available
24-hour security

Services and Conveniences

10 items

Luggage storage & lockers
Daily Housekeeping
Cashless payment available
Xerox/fax in business center
Concierge services
Invoices

View All 10

Doorman
Laundry services
Desk/workspace available
Tour services

Swimming & Soaking

2 items

Hot tub/Whirlpool
Outdoor pool

Transportation

4 items

Valet parking (charges may apply)
Taxi service
On-site parking
Shuttle service

Health Services

2 items

First aid kit available
Access to health care professionals

Business facilities

1 item

Meeting/Banquet Facilities

Policies

Check-in, check-out and house rules.

Check-in

15:00
Check-out

12:00
Front desk [24-hour]

FAQs about Holiday Inn & Suites Penang Prai By IHG

What are the check-in and check-out times at Holiday Inn & Suites Penang Prai By IHG?

Check-in is from 15:00 and check-out is until 12:00.

Which facilities does Holiday Inn & Suites Penang Prai By IHG have?

Facilities include swimming pool, fitness centre, restaurant, bar, free Wi-Fi and family rooms.

Is there a fitness centre or gym?

Yes, there is a fitness centre on site.

Is there a swimming pool?

Yes, there is a swimming pool.

Is parking available?

Yes, parking is available (charges may apply).

Is there a restaurant or bar?

Yes, there is a restaurant and a bar.

Does Holiday Inn & Suites Penang Prai By IHG offer business services?

Yes, it offers a business centre and meeting rooms.

How far is Holiday Inn & Suites Penang Prai By IHG from the airport?

Penang International Airport is about 18 km away in a straight line.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

8.8 /10

V. good

Based on 49 Reviews

Joyce

Couple · Mar 29, 2025

8.0

Finally Bukit Mertajam has a decent hotel! When we stayed here, it had only been opened for about one month. Everything was still new. Hope they manage to maintain the hotel properly. Staff were very friendly especially Sharul from concierge. Rooms were much nicer than the usual Holiday Inns aro

Dharii_2205

Business Traveler · Apr 21, 2025

10.0

Spectacular room. Perfect for solo travelers. The bed was spacious. The staff were extremely friendly

Yuslinda

Family with young children · Apr 25, 2025

10.0

the room

megsha0917

Family with young children · May 20, 2025

10.0

We love the entire establishment. The staff are super friendly & very helpful.

View All Reviews

Sharifah s.

Family with young children · May 29, 2025

9.0

the breakfast was great. its spread huge varieties

Kit

Couple · Jun 4, 2025

8.0

I recently stayed at Holiday Inn & Suites Bukit Mertajam. While the room itself was generally okay in terms of layout and amenities, I was quite disappointed with the cleanliness.

Ismail R.

Family with young children · Jun 30, 2025

9.0

everything was great, from the room, pool, gym, parking, breakfast, room views, hospitality, location, cleanliness, newly renovated hotel. Big breakfast spread and fast lifts and clean and clear gym and pool. recommended.

Dhya

Family with young children · Jul 28, 2025

8.0

The hospitality and the environment, rooms as well. The facilities in the rooms.

YURASLINA

Family with young children · Sep 15, 2025

9.0

all everthing is so good.

Hsinpo

Solo Traveler · Sep 18, 2025

9.0

Clean and new! The facilities in gym are very good and clean! And the room is light and spacious, especially for solo traveler. ?

maziatul s.

Family with young children · Sep 20, 2025

10.0

well designed hotel

KahBee

Couple · Oct 7, 2025

5.0

Nice location. A lots of shop and restaurants nearby.

Low

Couple · Dec 28, 2025

5.0

The stay was average, but the hygiene was disappointing. The plates and cups were not properly cleaned — I only noticed visible lipstick stains on the cup after pouring milk. This raises concerns about the hotel’s cleanliness standards. Improvement is definitely needed.

Abdul J.

Couple · Jan 5, 2026

9.0

Good breakfast spread, clean room, friendly staff, close to main highway.

NG H.

Solo Traveler · Jan 19, 2026

6.0

1. limited gym facilities 2. jacuzzi - expected to be hot water 3. noisy neighbour due to banging of door

Frank

Couple · Feb 11, 2026

10.0

This is a beautiful hotel with lovely rooms that are clean and well maintained. The staff are extremely friendly and welcoming. The location is excellent, with many dining options within walking distance, ranging from high-end restaurants to very affordable local places. One evening, we decided t

zainal a.

Solo Traveler · Mar 15, 2026

7.0

Hotel staff was wonderfully friendly and welcoming.

Iris

Couple · Apr 13, 2026

10.0

Breakfast was surprisingly good and had a wide variety. Location was central and near most factories, but had to cross busy road for more food options. There's a pretty decent food court next to the hotel. Service was also very friendly and excellent.

LAI P.

Couple · May 24, 2026

8.0

Location with lots of places to eat around. Parking availability. Friendly staff.

Zahirah

Family with young children · May 26, 2026

9.0

The room is clean and the facilities meet with my satisfaction plus the food is delicious. Due to location of the hotel is in the middle between Batu Kawan and Penang Island, the night view is beautiful and also can be seen the Penang Bridge.

Lim

Solo Traveler · Jun 20, 2026

7.0

Like the fruits section and egg on the spot services. The staff acted super fast in clearing the used plates and cup. The room daily cleaning services. He or she did a really good job without fail. Security guards are attentive and keep opening the doors for you. Staff greet you with their hand to

Firdaus

Solo Traveler · Sep 9, 2026

10.0

Everything i like, from starting their service was superb refer to your guard ?‍♂️ , your bell boy , front desk agent , all your kitchen staff ?