Hotel Waterfall, Penang | 3-Star Hotel in Pulau Tikus

Name: Hotel Waterfall
Address: 160 Jalan Utama, Penang, 10450, MY
Rating: 6.7

3-star hotel

Hotel Waterfall

160 Jalan Utama | Penang, 10450, MY View Map

6.7 Pleasant 280 Reviews View Map

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Rooms

No booking fees and the full price before you book

Select dates to see prices

In every room: Air conditioning · Flat-screen TV · Refrigerator · Desk

Family Deluxe

280 ft²

City viewBath or ShowerComplimentary coffee

Superior King Room

205 ft²

City viewBath or ShowerComplimentary coffee

Deluxe Twin Room

183 ft²

City viewBath or ShowerMini bar

Deluxe Double Room

151 ft²

City viewBath or ShowerMini bar

Standard Double Room

119 ft²

Bath or Shower

Deluxe Room

140 ft²

Bath or Shower

Standard Family Room

205 ft²

Bath or Shower

Superior Family Room

26.01 m²

Shower

Key facts

Property type: 3-star hotel
Address: 160 Jalan Utama | Penang, 10450, MY
Nearest airport: Penang International Airport · 15 km (straight line)
Check-in / check-out: 15:00 / 13:00
Top facilities: Free parking, Bar, Free Wi-Fi, Family rooms, 24-hour front desk
Rooms: 39
Guest score: 6.7/10 from 280 reviews

Overview

Highlights, description and the facilities guests use most.

Front desk [24-hour]
Great for activities
Located in heart of Penang
Excellent room comfort & quality

About Hotel Waterfall

Hotel Waterfall Penang offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Penang.

Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.

Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Hotel Waterfall Penang, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.

Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel Waterfall Penang is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.

In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal.

Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.

Top Amenities

Free parking
Free Wi-Fi
Bar

Location

160 Jalan Utama | Penang, 10450, MY

View Map© Mapbox © OpenStreetMap

Top attractions

1Penang HillLandmark · about 10 min drive3.5 km
2Kek Lok Si TempleLandmark · about 10 min drive4.5 km

Getting around

3Penang International Airport (PEN)Airport · about 20 min drive15 km

View Map

Services & Facilities

57 amenities in 10 categories.

Accessibility

2 items

Facilities for disabled guests available
Wheelchair accessible

Food & Drinks

2 items

Bar
Coffee shop

General

5 items

24-Hour Front Desk
Elevator
Non-smoking property
Air conditioning in public area
Non-Smoking Rooms Available

Languages spoken

4 items

Tamil
English
Chinese [Mandarin]
Malay

Media & Technology

2 items

TV & Movies/Shows
Free Wi-Fi

Room Amenities

23 items

Cleaning products available
Clothes drying rack
Room Service
Safety Deposit Box
Complimentary drinking water
Air Conditioning

View All 23

Hair dryer
Shower
Refrigerator
Walk-in shower
Bathrobes
Room towels provided
Wooden/Parqueted Flooring
Fire extinguishers
Mini bar
Ironing amenities
Telephone
Alarm clock
Toiletries provided
Family Rooms
Linens
Fireplace
Socket near the bed

Show 4 more categories (19 amenities)

Security

3 items

CCTV security in common areas
Safety chain and/or latch on doors available
24-hour security

Services and Conveniences

9 items

Daily Housekeeping
Wake up call
Xerox/fax in business center
Ticket services
Concierge services
Laundry services

View All 9

Desk/workspace available
Convenience Store
Tour services

Transportation

5 items

Free Parking
Taxi service
On-site parking
Off-Site parking
Car rental available

Health Services

2 items

First aid kit available
Temperature check for guests and staff

Policies

Check-in, check-out and house rules.

Check-in

15:00
Check-out

13:00
Front desk [24-hour]

Internet: WiFi is available in all areas and is free of charge.
Parking: Free private parking is possible on site (reservation is not possible).
Pets: Pets are not allowed.
Children and extra bed policy: Children of any age are allowed. Children up to and including 11 years old stay for MYR 20 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

FAQs about Hotel Waterfall

What are the check-in and check-out times at Hotel Waterfall?

Check-in is from 15:00 and check-out is until 13:00.

Which facilities does Hotel Waterfall have?

Facilities include free parking, bar, free Wi-Fi, family rooms and 24-hour front desk.

Is parking available?

Yes, free parking is available.

Is there a restaurant or bar?

Yes, there is a bar.

Does Hotel Waterfall offer business services?

Yes, it offers a business centre.

How far is Hotel Waterfall from the airport?

Penang International Airport is about 15 km away in a straight line.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

6.7 /10

Pleasant

Based on 280 Reviews

Parameswara

Couple · Jan 27, 2023

6.0

Breakfast not satisfied

Bala

Business Traveler · Jan 29, 2023

5.0

The water didn’t flow very well in the bathroom

Nickson

Solo Traveler · Feb 15, 2023

7.0

Nearby shopping centre and good restaurant

YOYANATHAN

Family with young children · Feb 20, 2023

9.0

View All Reviews

Shanti

Couple · Mar 8, 2023

5.0

Strategic Location

Sharmala

Family with young children · Mar 10, 2023

7.0

Breakfast good. Clean

Thiruselvan

Group Traveler · Mar 12, 2023

4.0

Nil

Kim

Solo Traveler · Mar 31, 2023

6.0

Looks like it is a contracted service. Option of breakfast food for hotel guest is quite restricted. Everyday the same, coffee & bread. It would have been better to have package "A", "B", "C" for guest to choose. Alternatively, the room rate can just exclude breakfast. We pay as we order.

Arumugam

Couple · Apr 9, 2023

5.0

Good location for breakfast

Prathiparaj

Family with young children · Apr 10, 2023

5.0

breakfast was ok.

Swati

Group Traveler · May 22, 2023

10.0

You have multiple restaurants very near the hotel.

Donny

Solo Traveler · May 23, 2023

8.0

Location of the hotel nearby to temple and Gurney Drive

Qeshiga

Family with young children · May 24, 2023

3.0

NIL

Alice

Family with young children · May 25, 2023

8.0

I like the hotel locations...nearby the Gurney Drive n a miles from Batu Feringghi Beach...also many convinience store around the hotel ??

Nazlee

Group Traveler · Jun 2, 2023

9.0

overall ok…??

Sudheep

Family with young children · Jun 4, 2023

7.0

the location superb. walking distance to eating shops.

Bernadette

Business Traveler · Jun 5, 2023

6.0

It was my first time here. Receptionists were adaptive to my request to make sure my comfort was taken care of. I like the bed and comfort of using the room. There is a place to do my work too, especially the table like dressing table.

Jayakumar

Couple · Jun 11, 2023

2.0

Aircon was.not working

Salini

Family with young children · Jun 21, 2023

4.0

overall room is okay,

Sitraveloo

Couple · Jun 24, 2023

1.0

The aircond service and the water was very poor.. Water flow was very slow

Tengku

Group Traveler · Jul 10, 2023

10.0

Good

Vatsala

Family with young children · Jul 16, 2023

6.0

Everything is Okey,.....check-in n check out.....staff very friendly n helpful.....just nice for my family....was very graceful because just across the street is Ayyas Munneswar temple.... A view of Murugan temple ♥️

Guna

Couple · Jul 18, 2023

5.0

Parking

Sergey

Family with young children · Aug 15, 2023

5.0

Location - near the beautiful botanic garden but very noisy. Very average place to stay.

Raz1328

Couple · Aug 23, 2023

7.0

Good Location