Club Twin Room
302 ft²
Room with viewBath or ShowerCoffee/tea machine
1 / 50
Rooms
No booking fees and the full price before you book
Select dates to see prices
In every room: Air conditioning · Flat-screen TV · Desk · Bidet
Executive Suite
603 ft²
Room with viewBath or ShowerCoffee/tea machine
Deluxe King Room
302 ft²
Garden viewRoom with viewAccessible bath/shower
Deluxe Twin Room
302 ft²
Garden viewRoom with viewBath or Shower
Club King Room
302 ft²
Room with viewBath or ShowerCoffee/tea machine
Family Room
345 ft²
Room with viewBath or ShowerCoffee/tea machine
Two Deluxe Rooms Inter-Connecting
603 ft²
Room with viewBath or ShowerCoffee/tea machine
One-Bedroom Apartment
603 ft²
Room with viewBath or ShowerCoffee/tea machine
JEN Penang Georgetown by Shangri-La at a glance
Location, travel times, listing details and guest feedback
JEN Penang Georgetown by Shangri-La is on Magazine Road in Central George Town. Penang International Airport is the nearest airport. The hotel is a longer walk, under half an hour, from Cheong Fatt Tze Mansion, Goddess of Mercy Temple and Penang State Museum and Art Gallery. Its family room has a king bed and a sofa bed.
What guests say
Summary of recent guest reviews
The breakfast buffet gets praise for its wide choice, and guests also mention the Club Lounge’s attentive hosts. The central George Town location puts heritage sights, shopping and local food within walking distance.
Often praised
- Family room kitchenette
- In-room washer-dryer
- Helpful concierge trip planning
- CAT bus stop nearby
Quick facts
- Airport
- Penang International Airport (PEN): 18.3 km by road, about 28 min by car without traffic (route computed 31 Oct 2026)
- Cheong Fatt Tze Mansion
- 1.3 km, about 17 min walk (route computed 31 Oct 2026)
- Goddess of Mercy Temple
- 1.4 km, about 17 min walk (route computed 31 Oct 2026)
- Penang State Museum and Art Gallery
- 1.6 km, about 19 min walk (route computed 31 Oct 2026)
Overview
Highlights, description and the facilities guests use most.
- Front desk [24-hour]
- Great for activities
- Located in heart of Penang
- Excellent room comfort & quality
About JEN Penang Georgetown by Shangri-La
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property.
It is 1640 feet to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 1969 feet of the property. Penang International Airport is 18 km away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor.
Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services.
For relaxation, guests can make use of the sauna and steam room. The 24-hour health club features of modern equipment. Other facilities include a salon and business center.
Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
Top Amenities
- Pool
- Spa
- Parking
- Free Wi-Fi
- Fitness center
- Restaurant
- Airport shuttle
Location
Magazine Road | Penang, 10300, MY
Services & Facilities
67 amenities in 14 categories.
Accessibility
7 items
- Visual aids Braille/Tactile signs
- Facilities for disabled guests available
- Accessible toilet
- Audible alarm
- Wheelchair accessible
- Accessible parking
View All 7Show less
- Lower bathroom sinks available
Activities & Things to do
1 item
- Table tennis
Fitness Activities
1 item
- Fitness center
Food & Drinks
9 items
- Restaurant(s)
- Coffee shop
- Food delivery
- Restaurant (special diets available)
- Packed lunches
- Snack bar
View All 9Show less
- Wine/champagne
- Vending machine
- Happy Hour
General
8 items
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Non-smoking property
- Electronic room key
- Private check-in/check-out
View All 8Show less
- Key access
- Non-Smoking Rooms Available
Kid Friendly
4 items
- Babysitting/Child Services
- Kid-friendly dining
- Indoor play area
- Kids' pool
Show 8 more categories (37 amenities)Show less
Media & Technology
1 item
- Free Wi-Fi
Room Amenities
9 items
- Room service available
- Room Service
- Safety Deposit Box
- Air Conditioning
- Smoke alarms
- Fire extinguishers
View All 9Show less
- Emergency cord in bathroom
- Ironing amenities
- Family Rooms
Security
2 items
- CCTV security in common areas
- 24-hour security
Services and Conveniences
10 items
- Luggage storage & lockers
- Daily Housekeeping
- Currency exchange service
- Cashless payment available
- Concierge services
- Designated Smoking Area
View All 10Show less
- Invoices
- Spa services
- Laundry services
- Tour services
Swimming & Soaking
4 items
- Sun loungers or beach chairs
- Swimming Pool
- Outdoor pool
- Spa/sauna
Transportation
5 items
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- On-site parking
- Airport shuttle (charges may apply)
- Car rental available
Health Services
3 items
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
Business facilities
3 items
- Business Center
- Meeting/Banquet Facilities
- Fax/photocopying
Policies
Check-in, check-out and house rules.
-
Check-in15:00
-
Check-out12:00
-
Front desk [24-hour]
- Internet
- WiFi is available in all areas and is free of charge.
- Parking
- Public parking is possible on site (reservation is not possible) and charges may be applicable.
- Pets
- Pets are not allowed.
- Children and extra bed policy
- Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
FAQs about JEN Penang Georgetown by Shangri-La
What is the drive from Penang International Airport to Magazine Road like?
Penang International Airport is around half an hour by car from the hotel. That estimate assumes no traffic.
What else can I visit on foot near Cheong Fatt Tze Mansion?
Goddess of Mercy Temple is also a longer walk, under half an hour. Penang State Museum and Art Gallery is another nearby place for a longer walk.
Which bed setups can I find at JEN Penang Georgetown by Shangri-La?
Some rooms have two single beds. Other rooms have a king bed and two single beds.
Can I prepare food in a room in Penang?
Some rooms have a kitchen. Others have a kitchenette.
What do guests like about JEN Penang Georgetown by Shangri-La?
Guests mention that family rooms have a handy kitchenette and washer-dryer. Several also praise the views from higher-floor rooms.
What are the check-in and check-out times at JEN Penang Georgetown by Shangri-La?
Check-in is from 15:00 and check-out is until 12:00.
Which facilities does JEN Penang Georgetown by Shangri-La have?
Facilities include swimming pool, spa, airport shuttle, fitness centre, restaurant and bar.
Is there a fitness centre or gym?
Yes, there is a fitness centre on site.
Is there a swimming pool?
Yes, there is a swimming pool.
Is parking available?
Yes, parking is available (charges may apply).
Is there a restaurant or bar?
Yes, there is a restaurant and a bar.
Does JEN Penang Georgetown by Shangri-La offer business services?
Yes, it offers a business centre, meeting rooms and fax and photocopying.
No reviews yet
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Photos
JEN Penang Georgetown by Shangri-La
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