Executive King Room
302 ft²
City viewRoom with viewBath or Shower
1 / 50
Rooms
No booking fees and the full price before you book
Select dates to see prices
In every room: Air conditioning
Executive Twin Room
302 ft²
City viewRoom with viewBath or Shower
Deluxe Twin Room
270 ft²
City viewRoom with viewBath or Shower
Deluxe King Room
270 ft²
City viewRoom with viewBalcony
Kids Safari Room
270 ft²
Bath or ShowerCoffee/tea machineMini bar
M Space Deluxe King Room
270 ft²
Bath or ShowerCoffee/tea machineMini bar
Premier Twin
194 ft²
City viewCarbon monoxide detectorNonsmoking
Premier Quad
291 ft²
City viewBath or ShowerComplimentary coffee
Merchant Hotel at a glance
Location, travel times, listing details and guest feedback
Merchant Hotel is in Central George Town on 55 Jalan Penang. Penang International Airport is around half an hour away by car without traffic. Chowrasta Market is a couple of minutes on foot. Rooms with two single beds or two king beds are available.
What guests say
Summary of recent guest reviews
Chowrasta Market and nearby eateries make this a handy base for finding food in George Town. Guests also praise the hotel’s position for getting around the area.
Often praised
- Distinctive room design
- Hotel private car park
- Spacious rooms
- Round-the-clock front desk
Good to know
- Air-conditioning performance can vary between rooms.
- Parking spaces are limited.
Quick facts
- Airport
- Penang International Airport (PEN): 18.7 km by road, about 29 min by car without traffic (route computed 31 Oct 2026)
- Chowrasta Market
- 0.2 km, about 3 min walk (route computed 31 Oct 2026)
- Penang Islamic Museum
- 0.8 km, about 9 min walk (route computed 31 Oct 2026)
- Sun Yat Sen Museum Penang
- 0.8 km, about 9 min walk (route computed 31 Oct 2026)
Overview
Highlights, description and the facilities guests use most.
- Front desk [24-hour]
- Great for activities
- Located in heart of Penang
- Excellent room comfort & quality
About Merchant Hotel
Merchant Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Penang.
The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.
In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.
Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Merchant Hotel as breakfast is made available for you on the premises.
Top Amenities
- Free parking
- Free Wi-Fi
- Restaurant
Location
55 Jalan Penang | Penang, 10000, MY
Services & Facilities
39 amenities in 10 categories.
Accessibility
2 items
- Facilities for disabled guests available
- Wheelchair accessible
Food & Drinks
2 items
- Restaurant(s)
- Coffee shop
General
5 items
- 24-Hour Front Desk
- Elevator
- Non-smoking property
- Air conditioning in public area
- Non-Smoking Rooms Available
Languages spoken
7 items
- Filipino
- Tamil
- English
- Chinese [Mandarin]
- Chinese [Cantonese]
- Indonesian
View All 7Show less
- Malay
Media & Technology
1 item
- Free Wi-Fi
Room Amenities
8 items
- Cleaning products available
- Safety Deposit Box
- Complimentary drinking water
- Smoke alarms
- Fire extinguishers
- Balcony/Terrace
View All 8Show less
- Ironing amenities
- Kitchenware
Show 4 more categories (14 amenities)Show less
Security
3 items
- CCTV security in common areas
- Safety chain and/or latch on doors available
- 24-hour security
Services and Conveniences
7 items
- Luggage storage & lockers
- Daily Housekeeping
- Cashless payment available
- Xerox/fax in business center
- Invoices
- Convenience Store
View All 7Show less
- Shops on site
Transportation
3 items
- Free Parking
- Taxi service
- Off-Site parking
Health Services
1 item
- Access to health care professionals
Policies
Check-in, check-out and house rules.
-
Check-in15:00
-
Check-out12:00
-
Front desk [24-hour]
- Internet
- WiFi is available in all areas and is free of charge.
- Parking
- Free private parking is possible on site (reservation is needed).
- Pets
- Pets are not allowed.
- Children and extra bed policy
- Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People no matter the age stay for MYR 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQs about Merchant Hotel
How do I get from Penang International Airport (PEN) to the hotel?
PEN is the code for Penang International Airport. A car trip takes around half an hour without traffic.
What can I visit on foot near Chowrasta Market?
The Penang Islamic Museum and Sun Yat Sen Museum Penang are a short walk away. Goddess of Mercy Temple is an easy walk from the hotel.
Which bed setups can I choose at Merchant Hotel?
Some rooms have two single beds. Other rooms have two king beds.
Can I prepare food in my room in Penang?
Some rooms have a kitchen. Other rooms have a kitchenette.
What do guests like about Merchant Hotel?
Guests praise the staff for being helpful and accommodating. Several also mention the convenience of having a private car park at the hotel.
What are the check-in and check-out times at Merchant Hotel?
Check-in is from 15:00 and check-out is until 12:00.
Which facilities does Merchant Hotel have?
Facilities include free parking, restaurant, free Wi-Fi and 24-hour front desk.
Is parking available?
Yes, free parking is available.
Is there a restaurant or bar?
Yes, there is a restaurant.
Does Merchant Hotel offer business services?
Yes, it offers a business centre.
Guest Score and Reviews
Loved by Guests, Trusted for Excellence
7.3 /10
Good
Based on 1077 Reviews
K6.0
Karen
Solo Traveler · May 4, 2024
The bed was comfortable. Nice desk to work from. There are lots of nice places to visit in the neighborhood. The staff is nice. It's a nice area to explore. Nice sea views. Breakfast was ok.
A8.0
Aiman S.
Couple · Apr 19, 2024
Everything are very fine, easy access to anyway in Penang
P4.0
Pushpa
Couple · Apr 22, 2024
Good location
S10.0
Susimardiani
Family with young children · Apr 29, 2024
Everything
View All ReviewsShow less
A10.0
Al
Family with young children · May 1, 2024
Location.. location.. location..
D7.0
Devikarani
Couple · May 2, 2024
Location Clean
T8.0
Thevaa
Couple · May 2, 2024
Room clean and nice view
A2.0
Arul
Business Traveler · May 2, 2024
Nothing
J8.0
Joshuajoshi
Family with young children · May 6, 2024
The front desk staff is very good. Humble, polite and friendly.
S7.0
Sunny
Couple · May 11, 2024
Check in was fast
S9.0
Shafiqah
Family with young children · May 14, 2024
Worth the money and the room was so comfortable . Great location :)
A2.0
aida
Family with young children · May 15, 2024
The breakfast provided
H1.0
Hashem
Family with young children · May 19, 2024
The location
D8.0
Don
Family with young children · May 23, 2024
A certain measure of 'cosyness' which was a pleasant surprise, kind and helpful staff.
I1.0
Ieka
Couple · May 25, 2024
Near the city..
N9.0
Nadhira
Couple · Jun 2, 2024
Value for money and walkable to a lot of tourist attraction.
F6.0
Felicia
Couple · Jun 5, 2024
Friendly Staff and Easy Check In, Great Location, Free Parking, Room is Good.
K8.0
Khalid
Business Traveler · Jun 5, 2024
Only walking distance to town ..is great place to stay..
D7.0
Dr.
Couple · Jun 9, 2024
Location
S9.0
Shiau
Business Traveler · Jun 10, 2024
Strategic location. Very convenient with restaurant and food courts just within the 1 to 5 minutes walking distance.
D8.0
Danni
Business Traveler · Jun 12, 2024
Love the location and staff is helpful
J5.0
JUMAN
Family with young children · Jun 13, 2024
I love the views,, can see a sea n sunset
M4.0
Mg
Business Traveler · Jun 18, 2024
Suitable & convenient place
S5.0
Sangkari
Family with young children · Jun 21, 2024
View
B7.0
Bernard
Couple · Jun 29, 2024
Old building
A9.0
Arul
Business Traveler · Jun 29, 2024
Frenly n efficiency of the staff
S5.0
Shakira
Business Traveler · Jun 30, 2024
The hotel smells unpleasant,my toilet smell something die in it, untill i ask for another room
H7.0
Hanif18484
Family with young children · Jul 5, 2024
Overall Good
H5.0
Hasim
Couple · Jul 5, 2024
good
N3.0
Nurul
Couple · Jul 10, 2024
strategic location
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Photos
Merchant Hotel
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