Summer Suites Express by Subhome

Very Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: Family with Young Children
  : The only thing which was good is the location near to the metro station.
  : Everything. Horrible staff. No customer service. Worst experience ever. Staff doesn't know how to talk. First of all they did not mention anything about the deposit they sent me a message when I reach there. When we tried to ask them for a favor to wait for sometime the staff started threatening us that if we will not give them deposit in 2 hrs they will call the authorities. Are they so stupid someone is staying in your place for 6 days you treat them like this. Nothing mentioned about the cleaning that they will not clean the room every day. Cleaning will be done once in 3 days. Staff doesn't know how to talk. You ask them something the reply is always unpleasant. As per booking we should get queen bed but it was not queen bed 2 single beds were joined together. If the staff will see you struggling with bags and stroller they will not offer you any help as a courtesy. Horrible experience and definitely doesn't want anyone to go to this place at all.